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Shipping & Returns
Last updated August 28, 2026
Thank you for supporting FaithLabel, a small faith-driven brand. Because each piece is made especially for you, please review the following information before placing your order.
Made to Order
Each FaithLabel item is printed individually after your order is placed. Because our pieces are made to order rather than shipped from pre-stocked inventory, please allow time for production before your order ships.
Shipping Times & Costs
- Shipping costs and estimated delivery times are displayed at checkout based on your order and delivery location.
- Once your order ships, you’ll receive a confirmation email with tracking information.
- Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside of our control.
Returns, Refunds & Replacements
Because each FaithLabel piece is made to order, we do not accept returns or exchanges for buyer’s remorse, change of mind, or incorrectly selected sizes. Please review the size guide provided on each product page carefully before placing your order.
We want you to receive your FaithLabel piece exactly as intended. If your item arrives damaged, defective, or misprinted, please contact us within 7 days of delivery at hello@faithlabelshop.com with your order number, a description of the issue, and clear photos showing the problem. We will review the issue and, when eligible, arrange an appropriate replacement or refund.
Lost Packages
If your package appears to be lost in transit, please contact us at hello@faithlabelshop.com with your order number. We’ll review the tracking information and work with the shipping provider or fulfillment partner to determine the appropriate next steps.
FaithLabel is not responsible for packages marked as delivered by the carrier that are subsequently lost or stolen, except where otherwise required by law.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order cannot be delivered or is returned because of an incorrect or incomplete address provided at checkout, additional shipping costs may apply before the order can be resent.
Order Issues
If you experience an issue with your order, please contact:
Please include your order number so we can assist you as quickly as possible.
Nothing in this policy limits any rights you may have under applicable consumer protection laws.